Effective Date: July 3, 2026

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Maxwell Pottery Studio ("Maxwell Pottery Studio," "we," "our," or "us"), operated by Maxy Ceramics LLC, respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, book a tour or appointment, inquire about memberships, purchase products or services, subscribe to our mailing list, or otherwise interact with us.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

 

Information We Collect

 

Information You Voluntarily Provide

We may collect personal information that you voluntarily provide when you:

• Contact us through our website

• Complete a contact or inquiry form

• Book a studio tour or appointment

• Apply for or inquire about membership

• Join our email newsletter

• Purchase products, memberships, or services

• Make payments

• Communicate with us by phone, email, or otherwise

 

Depending on your interaction with us, we may collect:

• Name

• Email address

• Phone number

• Billing and payment information

• Appointment or booking details

• Purchase history

• Communications with us

• Any other information you voluntarily provide

 

Payment information is processed securely by third-party payment providers.

 

Information Collected Automatically

When you visit our website, certain information may automatically be collected, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages viewed

• Time spent on pages

• Links clicked

• Date and time of visits

• Referring website

• General website usage information

 

This information helps us improve our website, understand visitor behavior, maintain security, and enhance the user experience.

 

Cookies and Similar Technologies

Our website uses cookies, pixels, analytics technologies, and similar tools to:

• Remember visitor preferences

• Improve website functionality

• Analyze website traffic

• Measure marketing effectiveness

• Maintain website security

• Improve the overall user experience

 

You may disable cookies through your browser settings. However, doing so may affect the functionality of certain portions of our website.

 

How We Use Your Information

We may use your information to:

• Respond to inquiries

• Schedule appointments and studio tours

• Process memberships

• Process payments

• Provide customer support

• Send confirmations and appointment reminders

• Send newsletters, announcements, promotions, and marketing communications if you have subscribed or otherwise consented

• Improve our website, services, and customer experience

• Analyze website performance

• Detect fraud or unauthorized activity

• Maintain the security of our systems

• Comply with legal obligations

• Protect our legal rights

 

Third-Party Service Providers

To operate our business efficiently, we may use trusted third-party companies that perform services on our behalf.

These services may include:

• Website hosting

• Appointment scheduling

• Payment processing

• Email communications

• Customer relationship management

• Website analytics

• Marketing services

• Cloud storage

• Security services

• Business management tools

• Other technology and operational services

 

Examples of providers we may use include Wix, Wix Bookings, Square, Mailchimp, Google Analytics, and other similar service providers. The specific providers we use may change from time to time as our business grows.

These providers may collect, process, or store information as necessary to perform services on our behalf. They are contractually or legally responsible for protecting the information they process in accordance with applicable privacy laws and their own privacy policies.

 

Email Communications

If you provide your email address or otherwise consent to receive communications, we may send:

• Studio updates

• Membership announcements

• Events

• Workshops

• Promotions

• Newsletters

• Important operational notices

 

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link contained in the email or by contacting us directly.

Please note that even if you unsubscribe from marketing emails, we may still send transactional communications related to appointments, memberships, purchases, or account activity.

 

Payments

Payments are processed securely through trusted third-party payment providers.

Payment information is handled directly by our payment processors using industry-standard security practices.

 

Sharing Your Information

We do not sell your personal information.

We do not rent your personal information.

We do not share your personal information with third parties for their own independent marketing purposes.

We may share information only when necessary:

• With trusted service providers that help operate our business

• To complete transactions you request

• To comply with applicable laws or legal processes

• To protect the rights, property, safety, or security of Maxwell Pottery Studio, our customers, or others

• In connection with a merger, acquisition, sale of assets, or similar business transaction

 

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services

• Fulfill the purposes described in this Privacy Policy

• Maintain business records

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

When information is no longer needed, we will delete or securely dispose of it where reasonably practicable.

 

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing electronic information is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

 

Your Privacy Rights

Depending on your jurisdiction and applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Withdraw consent where applicable

• Opt out of marketing communications

• Request information regarding how your personal information is used

To exercise any of these rights, please contact us using the information below.

 

California Privacy Notice

If you are a California resident, you may have certain rights regarding your personal information under applicable California privacy laws.

If those laws apply to your interaction with our business, you may request access to, correction of, or deletion of your personal information, subject to applicable legal exceptions.

We do not sell personal information or share personal information for cross-context behavioral advertising.

 

Children's Privacy

Our website and services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take reasonable steps to delete it.

 

Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the content, security, or privacy practices of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

 

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Any changes will become effective immediately upon posting the updated Privacy Policy on this page. The "Effective Date" at the top of this policy will indicate when the latest revisions were made.

Your continued use of the website after changes are posted constitutes your acceptance of the updated Privacy Policy.

 

Contact Us

If you have questions about this Privacy Policy or wish to exercise any applicable privacy rights, please contact us:

Maxwell Pottery Studio
Operated by Maxy Ceramics LLC
Email: MaxwellPotteryStudio@gmail.com